Conversion & UX
Player Research & Usability Testing
Moderated usability sessions and surveys with real adult players to understand what blocks sign-up and play
Conversion & UX · CRO Research & Audits
Session Recording& Heatmap Analysis
Structured analysis of session recordings, heatmaps and scroll maps to show exactly where players hesitate, rage-click or give up
We configure tools such as Microsoft Clarity, Hotjar or Contentsquare for consented sessions only, with personal data, document fields and payment inputs masked. Our analysts then review recordings by segment, such as abandoned registrations or failed deposits, and tag recurring behaviour. The output is a catalogue of friction points linked to the pages and elements that cause them.
What you get
- ◆Consent-aware tool setup with data masking
- ◆Segmented recording reviews
- ◆Click, scroll and attention heatmaps
- ◆Tagged friction point catalogue
- ◆Hypotheses ready for testing
How it works
- 01
Add it to your offer
Combine it with any other services, markets and a budget if you have one in mind.
- 02
Get a custom quote
We reply with scope, timeline and price for your brand, usually within one business day.
- 03
Accept and kick off
Accept with one click, get your invoice and meet the team that runs it.
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