Skip to content

Conversion & UX · CRO Research & Audits

Competitor UXBenchmarking

A side-by-side review of how licensed competitors handle sign-up, verification, deposits, withdrawals and lobbies in your markets

We walk through the journeys of your closest licensed competitors in each target market, documenting step counts, required fields, verification requests, payment methods, stated payout times and trust signals. Journeys are captured on mobile and desktop and scored with the same framework we use on your product. The result shows where you lag, where you lead and which ideas are worth testing.

What you get

  • Competitor set per market
  • Journey recordings and screenshots
  • Step and field count comparison
  • Scored benchmark matrix
  • Shortlist of ideas for testing

How it works

  1. 01

    Add it to your offer

    Combine it with any other services, markets and a budget if you have one in mind.

  2. 02

    Get a custom quote

    We reply with scope, timeline and price for your brand, usually within one business day.

  3. 03

    Accept and kick off

    Accept with one click, get your invoice and meet the team that runs it.

More in CRO Research & Audits

See all

Conversion & UX

Player Research & Usability Testing

Moderated usability sessions and surveys with real adult players to understand what blocks sign-up and play

ProjectMulti-GEO
Details

Conversion & UX

Heuristic Conversion Audit

An expert review of your key journeys against an iGaming-specific heuristic framework, scored and prioritised by likely impact

Quick winProject
Details

Conversion & UX

Session Recording & Heatmap Analysis

Structured analysis of session recordings, heatmaps and scroll maps to show exactly where players hesitate, rage-click or give up

Quick winPerformance
Details

Conversion & UX

Conversion Funnel Analytics Deep Dive

A quantitative breakdown of your acquisition funnel by channel, device, market and payment method to find the biggest leaks

ProjectPerformance
Details

Conversion & UX

On-Site Player Surveys & Exit Polls

Short intercept surveys at the moments that matter, such as an abandoned sign-up or a failed deposit, to hear why players leave

Quick winMulti-GEO
Details

Conversion & UX

Support Ticket & Live Chat UX Mining

Analysis of support tickets and chat transcripts to uncover the usability problems that drive contacts, complaints and churn

Quick win
Details