Skip to content

Conversion & UX · CRO Research & Audits

Live Casino UX Audit

A review of the live lobby, stream start-up, table selection and in-game betting controls for live dealer and game show players

Live casino players decide within seconds whether a table feels right, so stream start-up time, visible table limits, seat availability and dealer language all matter. We test your live lobby and the top tables from each studio on mobile and desktop, under good and poor network conditions. Recommendations cover lobby tiles, filters, loading states and the hand-off between lobby and provider client.

What you get

  • Live lobby and table tile review
  • Stream start-up and network testing
  • In-game betting control review
  • Studio-by-studio consistency check
  • Prioritised live casino recommendations

How it works

  1. 01

    Add it to your offer

    Combine it with any other services, markets and a budget if you have one in mind.

  2. 02

    Get a custom quote

    We reply with scope, timeline and price for your brand, usually within one business day.

  3. 03

    Accept and kick off

    Accept with one click, get your invoice and meet the team that runs it.

More in CRO Research & Audits

See all

Conversion & UX

Player Research & Usability Testing

Moderated usability sessions and surveys with real adult players to understand what blocks sign-up and play

ProjectMulti-GEO
Details

Conversion & UX

Heuristic Conversion Audit

An expert review of your key journeys against an iGaming-specific heuristic framework, scored and prioritised by likely impact

Quick winProject
Details

Conversion & UX

Session Recording & Heatmap Analysis

Structured analysis of session recordings, heatmaps and scroll maps to show exactly where players hesitate, rage-click or give up

Quick winPerformance
Details

Conversion & UX

Conversion Funnel Analytics Deep Dive

A quantitative breakdown of your acquisition funnel by channel, device, market and payment method to find the biggest leaks

ProjectPerformance
Details

Conversion & UX

On-Site Player Surveys & Exit Polls

Short intercept surveys at the moments that matter, such as an abandoned sign-up or a failed deposit, to hear why players leave

Quick winMulti-GEO
Details

Conversion & UX

Competitor UX Benchmarking

A side-by-side review of how licensed competitors handle sign-up, verification, deposits, withdrawals and lobbies in your markets

ProjectMulti-GEO
Details