CRM, Retention & VIP
VIP & Loyalty Program Design
Tiered loyalty and VIP schemes with clear rewards, host playbooks and responsible-gambling checks built in
CRM, Retention & VIP · VIP & High-Value Players
High-StakesPoker Player Care
Account management for high-volume poker players, covering series schedules, rakeback queries and fair-play concerns
High-stakes poker players care about liquidity, schedules and the integrity of the games more than bonus offers. We set up care programmes that keep them informed about series, satellites and table availability, route rakeback and fair-play queries quickly and feed their views back to the poker product team. Contact rules take account of volume of play and flag unusual changes.
What you get
- ◆High-volume player segment
- ◆Series and schedule briefings
- ◆Rakeback and fair-play query routing
- ◆Player feedback loop to product
- ◆Play-pattern change alerts
For
How it works
- 01
Add it to your offer
Combine it with any other services, markets and a budget if you have one in mind.
- 02
Get a custom quote
We reply with scope, timeline and price for your brand, usually within one business day.
- 03
Accept and kick off
Accept with one click, get your invoice and meet the team that runs it.
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