CRM, Retention & VIP
VIP & Loyalty Program Design
Tiered loyalty and VIP schemes with clear rewards, host playbooks and responsible-gambling checks built in
CRM, Retention & VIP · VIP & High-Value Players
Outsourced VIPAccount Management
Experienced VIP hosts who manage your high-value players under your brand, processes and safer-gambling policies
Building an in-house VIP team takes time, languages and specialist experience. Our hosts manage player relationships under your brand, handling contact plans, reward approvals and service issues, with every interaction logged in your CRM. Wellbeing conversations and affordability reviews are part of the job description, not an escalation.
What you get
- ◆Dedicated hosts by language
- ◆Contact plans per player
- ◆Reward approvals within your policy
- ◆Interaction logging in your CRM
- ◆Monthly VIP portfolio review
How it works
- 01
Add it to your offer
Combine it with any other services, markets and a budget if you have one in mind.
- 02
Get a custom quote
We reply with scope, timeline and price for your brand, usually within one business day.
- 03
Accept and kick off
Accept with one click, get your invoice and meet the team that runs it.
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