CRM, Retention & VIP
VIP Identification & Potential Scoring
A model that spots emerging high-value players early and checks affordability before anyone is offered VIP treatment
CRM, Retention & VIP · VIP & High-Value Players
VIP & LoyaltyProgram Design
Tiered loyalty and VIP schemes with clear rewards, host playbooks and responsible-gambling checks built in
We design loyalty tiers, points economics, rewards and VIP host processes that reward your best players sustainably. Affordability and wellbeing checks are embedded in VIP management, as regulators increasingly expect. The program is documented for your team and costed before launch.
What you get
- ◆Tier structure and points economics
- ◆Rewards catalogue and cost model
- ◆VIP host playbook
- ◆Affordability and wellbeing checks
- ◆Launch communications plan
How it works
- 01
Add it to your offer
Combine it with any other services, markets and a budget if you have one in mind.
- 02
Get a custom quote
We reply with scope, timeline and price for your brand, usually within one business day.
- 03
Accept and kick off
Accept with one click, get your invoice and meet the team that runs it.
More in VIP & High-Value Players
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Outsourced VIP Account Management
Experienced VIP hosts who manage your high-value players under your brand, processes and safer-gambling policies
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VIP Affordability & Source-of-Funds Workflow
Workflow design that connects VIP management with affordability checks, source-of-funds reviews and compliance sign-off
CRM, Retention & VIP
VIP Experiences & Hospitality Rewards
Event invitations, hospitality and personal gifts planned with clear eligibility rules and a documented compliance review
CRM, Retention & VIP
VIP Downgrade & Exit Communications
Respectful communications for players leaving VIP status, whether through lower play, a review outcome or their own choice
CRM, Retention & VIP
Crypto Casino VIP & Rakeback Programmes
VIP tiers and rakeback designed for licensed crypto casinos, with rewards that hold their value when coin prices move