CRM, Retention & VIP
VIP & Loyalty Program Design
Tiered loyalty and VIP schemes with clear rewards, host playbooks and responsible-gambling checks built in
CRM, Retention & VIP · VIP & High-Value Players
VIP Identification& Potential Scoring
A model that spots emerging high-value players early and checks affordability before anyone is offered VIP treatment
Waiting for a player to reach a spend threshold means your VIP team meets them late and knows little about them. We build a scoring model that combines value, engagement and tenure signals to flag emerging high-value players, then gates every nomination through affordability and risk checks. Hosts receive a short profile explaining why each player was flagged.
What you get
- ◆VIP potential scoring model
- ◆Affordability and risk gating rules
- ◆Host nomination profiles
- ◆Nomination review workflow
- ◆Model accuracy monitoring
How it works
- 01
Add it to your offer
Combine it with any other services, markets and a budget if you have one in mind.
- 02
Get a custom quote
We reply with scope, timeline and price for your brand, usually within one business day.
- 03
Accept and kick off
Accept with one click, get your invoice and meet the team that runs it.
More in VIP & High-Value Players
See allCRM, Retention & VIP
Outsourced VIP Account Management
Experienced VIP hosts who manage your high-value players under your brand, processes and safer-gambling policies
CRM, Retention & VIP
VIP Affordability & Source-of-Funds Workflow
Workflow design that connects VIP management with affordability checks, source-of-funds reviews and compliance sign-off
CRM, Retention & VIP
VIP Experiences & Hospitality Rewards
Event invitations, hospitality and personal gifts planned with clear eligibility rules and a documented compliance review
CRM, Retention & VIP
VIP Downgrade & Exit Communications
Respectful communications for players leaving VIP status, whether through lower play, a review outcome or their own choice
CRM, Retention & VIP
Crypto Casino VIP & Rakeback Programmes
VIP tiers and rakeback designed for licensed crypto casinos, with rewards that hold their value when coin prices move