PR & Reputation
Media Monitoring & Sentiment Tracking
Continuous monitoring of news, forums, social and review sites so you know what is being said about your brand
PR & Reputation · Reputation Monitoring & Reviews
Review & ComplaintReputation Management
Respond to and resolve real player complaints on Trustpilot, AskGamblers and Casino.guru — openly and on the record
We monitor review sites and complaint portals, draft public responses and route each case to your support team for resolution. The aim is fixing real problems and showing players that you do, never suppressing, buying or faking reviews. Recurring complaint themes are reported back so product, payments and support can remove the root cause.
What you get
- ◆Monitoring across review and complaint sites
- ◆Response templates and tone of voice
- ◆Case routing and resolution tracking
- ◆Complaint root-cause reporting
- ◆Official operator profile management
How it works
- 01
Add it to your offer
Combine it with any other services, markets and a budget if you have one in mind.
- 02
Get a custom quote
We reply with scope, timeline and price for your brand, usually within one business day.
- 03
Accept and kick off
Accept with one click, get your invoice and meet the team that runs it.
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