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PR & Reputation

Media Monitoring & Sentiment Tracking

Continuous monitoring of news, forums, social and review sites so you know what is being said about your brand

We track mentions of your brand, executives and competitors across news, social, forums and review sites. Alerts flag emerging issues early, and monthly reports show sentiment trends and share of voice. Insights feed directly into PR, support and product priorities.

What you get

  • Brand and competitor monitoring setup
  • Real-time alerts for emerging issues
  • Monthly sentiment and share of voice
  • Issue escalation workflow
  • Quarterly insight briefing

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