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PR & Reputation · Reputation Monitoring & Reviews

Reclame AquiReputation Management

Monitoring and resolving player complaints on Reclame Aqui for Brazilian operators, in Portuguese and on the record

Reclame Aqui is where many Brazilian consumers check a company's complaint record before trusting it. We set up and manage your verified company profile, draft Portuguese-language public replies, route cases to support and payments teams and track the response and resolution indicators the platform displays. The focus is resolving real problems, not gaming the score.

What you get

  • Verified company profile setup
  • Portuguese-language reply templates
  • Case routing to support and payments
  • Resolution indicator tracking
  • Monthly complaint theme report

Built for

How it works

  1. 01

    Add it to your offer

    Combine it with any other services, markets and a budget if you have one in mind.

  2. 02

    Get a custom quote

    We reply with scope, timeline and price for your brand, usually within one business day.

  3. 03

    Accept and kick off

    Accept with one click, get your invoice and meet the team that runs it.

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