CRM, Retention & VIP
Welcome & Onboarding Journeys
The first 30 days designed step by step, from registration to verification, first deposit and second session
CRM, Retention & VIP · Lifecycle Journeys
PortugueseLifecycle Programme
Lifecycle journeys for SRIJ-licensed brands, written in European Portuguese and built around football and local payments
Portuguese players expect native European Portuguese rather than Brazilian copy, and football sets the rhythm for most betting activity. We build onboarding, retention and reactivation journeys around the Primeira Liga and European fixtures, local payment methods such as Multibanco and MB WAY, and SRIJ rules on commercial communications. Players on the SRIJ self-exclusion list are suppressed before any send.
What you get
- ◆European Portuguese journey copy
- ◆Football-calendar campaign plan
- ◆Multibanco and MB WAY payment messages
- ◆SRIJ communication rules checklist
- ◆Self-exclusion suppression check
Built for
How it works
- 01
Add it to your offer
Combine it with any other services, markets and a budget if you have one in mind.
- 02
Get a custom quote
We reply with scope, timeline and price for your brand, usually within one business day.
- 03
Accept and kick off
Accept with one click, get your invoice and meet the team that runs it.
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Journeys that help players who started registration or verification finish it, with clear help rather than pressure
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The stretch after the first deposit, designed to turn a one-off trial into a relationship without leaning on bonuses
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Early-Life Retention Programme
A structured programme for players in their first 90 days, with milestones, check-ins and behaviour-based branches