CRM, Retention & VIP
Welcome & Onboarding Journeys
The first 30 days designed step by step, from registration to verification, first deposit and second session
CRM, Retention & VIP · Lifecycle Journeys
First-DepositConversion Journeys
Journeys for verified players who have not yet deposited, built around payment help, product discovery and clear offer terms
A registered player who never deposits is acquisition spend with no return. We segment non-depositors by channel, product interest and time since sign-up, then build journeys that remove payment doubts, show relevant games or markets and explain any welcome offer and its terms plainly. Deposit limit set-up is highlighted alongside the first deposit rather than hidden.
What you get
- ◆Non-depositor segmentation
- ◆Payment method guidance messages
- ◆Product discovery content
- ◆Welcome offer explainer templates
- ◆Registration-to-FTD reporting
How it works
- 01
Add it to your offer
Combine it with any other services, markets and a budget if you have one in mind.
- 02
Get a custom quote
We reply with scope, timeline and price for your brand, usually within one business day.
- 03
Accept and kick off
Accept with one click, get your invoice and meet the team that runs it.
More in Lifecycle Journeys
See allCRM, Retention & VIP
Reactivation & Win-Back Campaigns
Carefully targeted campaigns that bring lapsed players back, excluding anyone self-excluded or showing risk markers
CRM, Retention & VIP
Registration & KYC Drop-Off Recovery
Journeys that help players who started registration or verification finish it, with clear help rather than pressure
CRM, Retention & VIP
Second & Third Deposit Journeys
The stretch after the first deposit, designed to turn a one-off trial into a relationship without leaning on bonuses
CRM, Retention & VIP
Early-Life Retention Programme
A structured programme for players in their first 90 days, with milestones, check-ins and behaviour-based branches
CRM, Retention & VIP
Failed Deposit Recovery Journeys
Real-time messages that help players whose deposit failed, with alternative payment methods and clear next steps