CRM, Retention & VIP
CRM Strategy & Player Segmentation
Segmentation, lifecycle mapping and contact strategy built from your player data and designed for your CRM platform
ProjectEnterprise
CRM, Retention & VIP
Welcome & Onboarding Journeys
The first 30 days designed step by step, from registration to verification, first deposit and second session
The first weeks decide whether a new player stays. We design onboarding journeys that help players verify, deposit and find games they enjoy, with offers that match their stated preferences. Deposit limit prompts and safer-gambling tools are introduced early as a normal part of the experience.
What you get
- ◆Day 0 to day 30 journey design
- ◆KYC and first-deposit nudges
- ◆Personalised game discovery messages
- ◆Safer-gambling tool introduction
- ◆Onboarding conversion reporting
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Email, SMS & Push Lifecycle Marketing
Automated email, SMS and push programs that move players from sign-up to regular play, built and run for you
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Reactivation & Win-Back Campaigns
Carefully targeted campaigns that bring lapsed players back, excluding anyone self-excluded or showing risk markers
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