CRM, Retention & VIP
Reactivation & Win-Back Campaigns
Carefully targeted campaigns that bring lapsed players back, excluding anyone self-excluded or showing risk markers
CRM, Retention & VIP · Lifecycle Journeys
Welcome &Onboarding Journeys
The first 30 days designed step by step, from registration to verification, first deposit and second session
The first weeks decide whether a new player stays. We design onboarding journeys that help players verify, deposit and find games they enjoy, with offers that match their stated preferences. Deposit limit prompts and safer-gambling tools are introduced early as a normal part of the experience.
What you get
- ◆Day 0 to day 30 journey design
- ◆KYC and first-deposit nudges
- ◆Personalised game discovery messages
- ◆Safer-gambling tool introduction
- ◆Onboarding conversion reporting
How it works
- 01
Add it to your offer
Combine it with any other services, markets and a budget if you have one in mind.
- 02
Get a custom quote
We reply with scope, timeline and price for your brand, usually within one business day.
- 03
Accept and kick off
Accept with one click, get your invoice and meet the team that runs it.
More in Lifecycle Journeys
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Registration & KYC Drop-Off Recovery
Journeys that help players who started registration or verification finish it, with clear help rather than pressure
CRM, Retention & VIP
First-Deposit Conversion Journeys
Journeys for verified players who have not yet deposited, built around payment help, product discovery and clear offer terms
CRM, Retention & VIP
Second & Third Deposit Journeys
The stretch after the first deposit, designed to turn a one-off trial into a relationship without leaning on bonuses
CRM, Retention & VIP
Early-Life Retention Programme
A structured programme for players in their first 90 days, with milestones, check-ins and behaviour-based branches
CRM, Retention & VIP
Failed Deposit Recovery Journeys
Real-time messages that help players whose deposit failed, with alternative payment methods and clear next steps