Social Media & Communities
24/7 Social & Community Moderation
Follow-the-sun moderators who keep comments, groups and servers clean around the clock, with clear escalation times
Social Media & Communities · Moderation & Social Customer Care
Bet SettlementQueries on Social
Matchday social care for voided bets, settlement delays, cash-out questions and disputed results, backed by your betting rules
When a match ends in controversy, settlement questions flood social within minutes. Our agents use macros based on your published betting rules for void markets, abandoned matches, dead heats and cash-out, check status with your trading team and update threads as settlements complete. Recurring questions feed back into clearer rules copy.
What you get
- ◆Settlement macros based on betting rules
- ◆Trading team check-in process
- ◆Matchday staffing for peak fixtures
- ◆Thread updates as bets settle
- ◆Recurring question report
For
How it works
- 01
Add it to your offer
Combine it with any other services, markets and a budget if you have one in mind.
- 02
Get a custom quote
We reply with scope, timeline and price for your brand, usually within one business day.
- 03
Accept and kick off
Accept with one click, get your invoice and meet the team that runs it.
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