Social Media & Communities
Social Customer Care Desk
Trained agents who answer player questions in comments and DMs and hand account issues safely to your support team
Social Media & Communities · Moderation & Social Customer Care
24/7 Social &Community Moderation
Follow-the-sun moderators who keep comments, groups and servers clean around the clock, with clear escalation times
Gambling brands attract spam, scams, abuse and complaints at every hour, and weekend nights are often the busiest. Our moderators cover your channels and communities in shifts, remove harmful content, apply your house rules consistently and escalate payments, security and safer-gambling issues within agreed times. Weekly logs show what was removed and why.
What you get
- ◆Shift coverage across time zones
- ◆House rules and enforcement guide
- ◆Escalation paths with response times
- ◆Spam, scam and abuse removal
- ◆Weekly moderation log
How it works
- 01
Add it to your offer
Combine it with any other services, markets and a budget if you have one in mind.
- 02
Get a custom quote
We reply with scope, timeline and price for your brand, usually within one business day.
- 03
Accept and kick off
Accept with one click, get your invoice and meet the team that runs it.
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