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CRM, Retention & VIP · Safer-Gambling CRM

Spelpaus & ROFUSSuppression Setup

Suppression, marketing and re-entry rules for Nordic self-exclusion registers, tested for every CRM tool and channel

Sweden's Spelpaus and Denmark's ROFUS registers exclude players across all licensed operators, and registered players must not receive gambling marketing. We check how register status flows from your platform into CRM, ad audiences and partner tools, set rules for what happens when an exclusion ends and test every channel against live scenarios. Swedish messaging is also reviewed against the moderation requirement.

What you get

  • Register status data flow review
  • CRM and ad audience suppression tests
  • Exclusion expiry and re-entry rules
  • Swedish and Danish message review
  • Suppression incident procedure

Built for

How it works

  1. 01

    Add it to your offer

    Combine it with any other services, markets and a budget if you have one in mind.

  2. 02

    Get a custom quote

    We reply with scope, timeline and price for your brand, usually within one business day.

  3. 03

    Accept and kick off

    Accept with one click, get your invoice and meet the team that runs it.

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