CRM, Retention & VIP
Markers-of-Harm Detection & CRM Routing
Behavioural indicators of harm turned into CRM rules that stop promotions and start the right safer-gambling interaction
CRM, Retention & VIP · Safer-Gambling CRM
Safer-GamblingInteraction Journeys
Automated and human-led journeys that reach players showing risk, offering tools and support in a tone that actually helps
A safer-gambling message that reads like a legal notice is ignored. We design tiered interaction journeys, from gentle behavioural feedback to personal contact, write messages that are specific, supportive and free of blame, and connect players to limits, time-outs and support services. Outcomes are tracked to show whether play patterns change after each interaction.
What you get
- ◆Tiered interaction journey design
- ◆Supportive message library
- ◆Tool and support service signposting
- ◆Handover to human interaction
- ◆Outcome and behaviour change tracking
How it works
- 01
Add it to your offer
Combine it with any other services, markets and a budget if you have one in mind.
- 02
Get a custom quote
We reply with scope, timeline and price for your brand, usually within one business day.
- 03
Accept and kick off
Accept with one click, get your invoice and meet the team that runs it.
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