CRM, Retention & VIP
Self-Exclusion & Suppression Audit
End-to-end testing that self-excluded, cooling-off and opted-out players receive no marketing from any channel or tool
CRM, Retention & VIP · Safer-Gambling CRM
Markers-of-HarmDetection & CRM Routing
Behavioural indicators of harm turned into CRM rules that stop promotions and start the right safer-gambling interaction
Spotting markers of harm is only useful if the CRM acts on them straight away. We work with your safer-gambling team to define indicators such as rising deposits, reversed withdrawals, late-night play and repeated declines, set risk levels and connect each level to CRM actions: suppression, tailored messaging, limit prompts or a personal interaction. Every action is logged for audit.
What you get
- ◆Markers-of-harm definitions
- ◆Risk level thresholds
- ◆CRM suppression and routing rules
- ◆Interaction logging for audit
- ◆Rule effectiveness review
How it works
- 01
Add it to your offer
Combine it with any other services, markets and a budget if you have one in mind.
- 02
Get a custom quote
We reply with scope, timeline and price for your brand, usually within one business day.
- 03
Accept and kick off
Accept with one click, get your invoice and meet the team that runs it.
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