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CRM, Retention & VIP

Spelpaus & ROFUS Suppression Setup

Suppression, marketing and re-entry rules for Nordic self-exclusion registers, tested for every CRM tool and channel

Quick winRegulated markets
Details

CRM, Retention & VIP

Spanish Risky-Play Communication Rules

CRM for DGOJ-licensed brands that applies Spain's rules on promotions to young adults and players showing risky play

ProjectRegulated markets
Details

CRM, Retention & VIP

Young Adult Player Protection in CRM

Stricter CRM rules for young adult players in markets that require extra protection for that age group

ProjectRegulated markets
Details

CRM, Retention & VIP

Swedish Retention Without Repeat Bonuses

A Swedish retention programme for Spelinspektionen licensees that wins loyalty through product and service instead of bonuses

Regulated marketsRetainer
Details

CRM, Retention & VIP

Danish Retention Programme

Danish-language CRM for Spillemyndigheden licensees, built within Denmark's bonus limits, consent rules and ROFUS checks

Regulated marketsRetainer
Details

CRM, Retention & VIP

Ontario Retention Programme

Retention for iGaming Ontario operators that keeps inducements inside owned channels and communications to consenting players

Regulated marketsRetainer
Details

CRM, Retention & VIP

US State-by-State Retention CRM

CRM for licensed US sportsbooks and online casinos, with promotions, terms and responsible-gaming details set per state

Regulated marketsMulti-GEO
Details

CRM, Retention & VIP

Brazilian Retention for .bet.br Brands

Portuguese-language retention for SPA-authorised operators, built around Pix, football and Brazil's restrictions on bonuses

Regulated marketsRetainer
Details

CRM, Retention & VIP

Mexican Retention Programme

Mexican Spanish CRM for SEGOB-permitted brands, with OXXO and SPEI payment journeys and Liga MX and boxing moments

RetainerPerformance
Details

CRM, Retention & VIP

Colombian Retention Programme

CRM for Coljuegos-authorised operators with local payment journeys, Colombian Spanish copy and a football-led calendar

Regulated marketsRetainer
Details

CRM, Retention & VIP

Peru Launch-Market CRM

CRM for MINCETUR-authorised brands in Peru's young regulated market, designed to adapt as the rules take shape

Regulated marketsProject
Details

CRM, Retention & VIP

Argentine Provincial CRM Programme

Retention for operators licensed in Argentine provinces, with CRM that respects each jurisdiction's licence and advertising rules

Regulated marketsMulti-GEO
Details

CRM, Retention & VIP

Nigerian Low-Data Sportsbook Retention

SMS-first, low-data retention for state-licensed sportsbooks in Nigeria, built around European football and bank transfers

PerformanceRetainer
Details

CRM, Retention & VIP

Kenyan M-Pesa Sportsbook Retention

Retention for BCLB-licensed sportsbooks built on M-Pesa payment journeys, SMS and messaging in English and Swahili

PerformanceRetainer
Details

CRM, Retention & VIP

South African Sportsbook Retention

Retention for provincially licensed sportsbooks across football, rugby and cricket, with POPIA consent and local payments

Regulated marketsRetainer
Details

CRM, Retention & VIP

Philippine Mobile Retention Programme

Mobile-first CRM for PAGCOR-licensed brands in English and Filipino, with e-wallet journeys under current payment rules

Regulated marketsRetainer
Details

CRM, Retention & VIP

Italian CRM Under the Dignity Decree

Player communications for ADM licensees that stay informational and useful within Italy's ban on gambling advertising

Regulated marketsProject
Details

CRM, Retention & VIP

French Sports Betting & Poker CRM

CRM for ANJ-licensed sportsbooks and poker rooms, built around France's rules on commercial offers and excessive play

Regulated marketsRetainer
Details

CRM, Retention & VIP

Greek Retention Programme

Greek-language CRM for HGC-licensed operators, built around football, basketball and the regulator's responsible-gaming rules

Regulated marketsRetainer
Details

CRM, Retention & VIP

Managed CRM Campaign Operations

A dedicated team that plans, builds, tests and sends your CRM campaigns every week, working inside your platform

Retainer
Details

CRM, Retention & VIP

CRM Campaign QA & Compliance Sign-Off

A pre-send checklist and approval workflow that catches broken links, wrong audiences, missing terms and suppression errors

Quick winRegulated markets
Details

CRM, Retention & VIP

CRM Control Groups & Incremental Value

Global and campaign-level holdout groups that show how much revenue and retention CRM actually adds

ProjectPerformance
Details

CRM, Retention & VIP

CRM A/B Testing Programme

A structured testing roadmap for subject lines, content, offers, timing and journey logic, with a clear decision for every test

RetainerPerformance
Details

CRM, Retention & VIP

Retention & CRM KPI Dashboards

Dashboards that track retention, reactivation, bonus cost, channel health and safer-gambling indicators in one view

ProjectQuick win
Details

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