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CRM, Retention & VIP · Market Retention Programmes

Kenyan M-PesaSportsbook Retention

Retention for BCLB-licensed sportsbooks built on M-Pesa payment journeys, SMS and messaging in English and Swahili

In Kenya, M-Pesa and mobile money power deposits and withdrawals, so payment messages are the backbone of CRM. We build journeys around M-Pesa deposit prompts, withdrawal confirmations and failed transaction recovery, SMS campaigns in English and Swahili with consent records under Kenya's data protection law, and football-led content. Messaging follows BCLB advertising rules and avoids anything with youth appeal.

What you get

  • M-Pesa deposit and withdrawal messages
  • Failed transaction recovery flows
  • English and Swahili SMS copy
  • Data protection consent records
  • BCLB advertising rules check

Built for

How it works

  1. 01

    Add it to your offer

    Combine it with any other services, markets and a budget if you have one in mind.

  2. 02

    Get a custom quote

    We reply with scope, timeline and price for your brand, usually within one business day.

  3. 03

    Accept and kick off

    Accept with one click, get your invoice and meet the team that runs it.

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