CRM, Retention & VIP
Managed CRM Campaign Operations
A dedicated team that plans, builds, tests and sends your CRM campaigns every week, working inside your platform
CRM, Retention & VIP · CRM Operations & Testing
Retention & CRMKPI Dashboards
Dashboards that track retention, reactivation, bonus cost, channel health and safer-gambling indicators in one view
CRM teams often report sends and open rates while finance asks about retention and bonus cost. We define a KPI framework that links CRM activity to player retention, value, bonus spend and safer-gambling indicators, then build dashboards in your BI tool with views for CRM managers, leadership and compliance.
What you get
- ◆CRM KPI framework
- ◆Metric definitions and data sources
- ◆Dashboards in your BI tool
- ◆Leadership and compliance views
- ◆Monthly insight summary
How it works
- 01
Add it to your offer
Combine it with any other services, markets and a budget if you have one in mind.
- 02
Get a custom quote
We reply with scope, timeline and price for your brand, usually within one business day.
- 03
Accept and kick off
Accept with one click, get your invoice and meet the team that runs it.
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