CRM, Retention & VIP
CRM Platform Selection & RFP
An independent shortlist, RFP and scored demos to choose the CRM platform that fits your products, markets and team
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CRM, Retention & VIP
An independent shortlist, RFP and scored demos to choose the CRM platform that fits your products, markets and team
CRM, Retention & VIP
A managed move between CRM platforms that carries consent, suppression lists and live journeys across without gaps
CRM, Retention & VIP
Setup and tuning of Optimove for gaming brands, from the customer model and target groups to self-optimising campaigns
CRM, Retention & VIP
Implementation of Fast Track CRM with real-time event triggers, on-site notifications and journeys tuned for iGaming
CRM, Retention & VIP
Configuration of Smartico's CRM and gamification features, from missions and levels to mini-games and tournaments
CRM, Retention & VIP
Braze set up for casino and sportsbook use, with Canvas journeys, real-time data and the suppression rules gaming requires
CRM, Retention & VIP
Xtremepush implemented across email, SMS, push, on-site and in-app messaging, with journeys shaped for betting and gaming
CRM, Retention & VIP
Salesforce Marketing Cloud configured for gaming operators, from data extensions to Journey Builder and suppression logic
CRM, Retention & VIP
The data plumbing between your gaming platform and CRM, specified, tested and monitored so journeys fire on accurate events
CRM, Retention & VIP
Help for casino and sportsbook platforms to package, document and market their integrations with leading CRM tools
CRM, Retention & VIP
Automated email, SMS and push programs that move players from sign-up to regular play, built and run for you
CRM, Retention & VIP
Authentication, list hygiene and sending practices that keep gambling emails in the inbox rather than the spam folder
CRM, Retention & VIP
A modular email template system with reusable blocks for offers, terms, game tiles and safer-gambling footers
CRM, Retention & VIP
SMS campaigns and triggers run with the right sender IDs, opt-out handling, quiet hours and message lengths for each market
CRM, Retention & VIP
Web and app push strategy with permission prompts, real-time triggers and frequency limits that keep opt-in rates healthy
CRM, Retention & VIP
Personalised on-site messages, account inbox content and lobby banners that reach players while they are logged in
CRM, Retention & VIP
WhatsApp messaging for account, payment and support journeys in markets where players prefer it to email
CRM, Retention & VIP
Native-language CRM copy for emails, pushes and SMS, written for each market rather than translated from English
CRM, Retention & VIP
Trained agents who call consenting players to welcome them, resolve problems and check in, never to push deposits
CRM, Retention & VIP
Consent-based newsletters and subscriber journeys for review and comparison sites, built to keep readers returning
CRM, Retention & VIP
Telegram bots and channels that handle notifications, account updates and community rewards for licensed crypto casinos
CRM, Retention & VIP
A preference centre that lets British players choose marketing by product and channel, wired into every CRM tool
CRM, Retention & VIP
Models that flag players likely to churn early enough for CRM to act, along with the reasons behind the risk
CRM, Retention & VIP
Recency, frequency and value segmentation adapted to gaming, with product mix and risk indicators layered on top
Pick the services you need, tell us where you want to grow, and we'll reply with a custom quote.