CRM, Retention & VIP
Email, SMS & Push Lifecycle Marketing
Automated email, SMS and push programs that move players from sign-up to regular play, built and run for you
CRM, Retention & VIP · Email, SMS, Push & Messaging
Outbound Welcome &Retention Calling
Trained agents who call consenting players to welcome them, resolve problems and check in, never to push deposits
A well-timed phone call can resolve a verification or payment issue that no email would. We design call programmes for welcome calls, service recovery and account check-ins, write scripts and consent rules, and train agents to recognise signs of harm and offer safer-gambling tools. Calls are only made to players who agreed to phone contact, within permitted hours.
What you get
- ◆Call programme design by use case
- ◆Scripts and objection handling
- ◆Phone consent and calling-hour rules
- ◆Harm recognition training
- ◆Call outcome logging in CRM
How it works
- 01
Add it to your offer
Combine it with any other services, markets and a budget if you have one in mind.
- 02
Get a custom quote
We reply with scope, timeline and price for your brand, usually within one business day.
- 03
Accept and kick off
Accept with one click, get your invoice and meet the team that runs it.
More in Email, SMS, Push & Messaging
See allCRM, Retention & VIP
Email Deliverability for Gambling Brands
Authentication, list hygiene and sending practices that keep gambling emails in the inbox rather than the spam folder
CRM, Retention & VIP
CRM Email Template Design System
A modular email template system with reusable blocks for offers, terms, game tiles and safer-gambling footers
CRM, Retention & VIP
SMS Programme Management
SMS campaigns and triggers run with the right sender IDs, opt-out handling, quiet hours and message lengths for each market
CRM, Retention & VIP
Push Notification Programmes
Web and app push strategy with permission prompts, real-time triggers and frequency limits that keep opt-in rates healthy
CRM, Retention & VIP
On-Site Inbox, Pop-Ups & Banners
Personalised on-site messages, account inbox content and lobby banners that reach players while they are logged in