Conversion & UX
Cashier Deposit Flow Redesign
A redesign of the deposit cashier around method order, saved details, clear limits and error states, tested on completed deposits

Conversion & UX · Cashier, Deposit & Withdrawal UX
E-wallet cashier journeys for PAGCOR-licensed brands that handle app redirects, returns to site and name matching for GCash and Maya
Filipino players pay mostly through GCash and Maya, which means leaving your site for the wallet app and coming back again. We design the redirect and return journey so players land on a clear confirmation, handle abandoned authorisations gracefully and explain account name matching before withdrawals. Microcopy is written in English and Filipino and tested on the Android devices most players use.
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Conversion & UX
A redesign of the deposit cashier around method order, saved details, clear limits and error states, tested on completed deposits
Conversion & UX
Withdrawal flows that set clear expectations on verification, processing times and status, with no friction added to keep funds in play
Conversion & UX
Human-readable decline messages, sensible retries and alternative method suggestions that rescue deposits lost to payment errors
Conversion & UX
Success rates by payment method, provider, device and market, turned into routing and cashier recommendations
Conversion & UX
A Pix-first cashier for Brazilian players with QR and copy-paste codes, expiry timers and payouts to accounts in the player's own name
Conversion & UX
An M-Pesa-first deposit and withdrawal journey built around STK push prompts, paybill fallbacks and clear timeout handling