Conversion & UX
Cashier Deposit Flow Redesign
A redesign of the deposit cashier around method order, saved details, clear limits and error states, tested on completed deposits

Conversion & UX · Cashier, Deposit & Withdrawal UX
A Pix-first cashier for Brazilian players with QR and copy-paste codes, expiry timers and payouts to accounts in the player's own name
Pix is how most Brazilian players pay, and the journey differs by device: QR codes suit desktop, while mobile players need a one-tap copy of the Pix code and a smooth return from their banking app. We design both, with clear expiry timers, prompt confirmation and messaging on why deposits and withdrawals must use an account under the player's own CPF. Credit cards and other methods Brazilian rules prohibit stay out of the cashier.
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Conversion & UX
A redesign of the deposit cashier around method order, saved details, clear limits and error states, tested on completed deposits
Conversion & UX
Withdrawal flows that set clear expectations on verification, processing times and status, with no friction added to keep funds in play
Conversion & UX
Human-readable decline messages, sensible retries and alternative method suggestions that rescue deposits lost to payment errors
Conversion & UX
Success rates by payment method, provider, device and market, turned into routing and cashier recommendations
Conversion & UX
An M-Pesa-first deposit and withdrawal journey built around STK push prompts, paybill fallbacks and clear timeout handling
Conversion & UX
E-wallet cashier journeys for PAGCOR-licensed brands that handle app redirects, returns to site and name matching for GCash and Maya