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Conversion & UX · Cashier, Deposit & Withdrawal UX

Kenya M-PesaCashier Flow

An M-Pesa-first deposit and withdrawal journey built around STK push prompts, paybill fallbacks and clear timeout handling

Kenyan players deposit through M-Pesa, usually by approving an STK push prompt on their phone, and failures often come from timeouts, wrong numbers or a missed prompt. We design the cashier to pre-fill the registered number, explain what to expect on the handset, offer paybill instructions as a fallback and confirm funds promptly. Withdrawals to M-Pesa get the same clarity, in English and Swahili.

What you get

  • STK push deposit flow design
  • Paybill fallback instructions
  • Timeout and retry handling
  • M-Pesa withdrawal journey
  • English and Swahili microcopy

Built for

How it works

  1. 01

    Add it to your offer

    Combine it with any other services, markets and a budget if you have one in mind.

  2. 02

    Get a custom quote

    We reply with scope, timeline and price for your brand, usually within one business day.

  3. 03

    Accept and kick off

    Accept with one click, get your invoice and meet the team that runs it.

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