PR & Reputation
Crisis Communications
Preparation and rapid response for outages, regulatory action, data incidents and negative press

PR & Reputation · Crisis & Issues Management
Crisis plans for wallet incidents, withdrawal pauses, chain congestion and token volatility, tailored to crypto-native communities
Crypto communities judge brands in real time on X, Telegram and Discord, and rumours about withdrawals spread quickly. We prepare incident templates for hot-wallet incidents, blockchain congestion, delisted tokens and processor failures, with on-chain facts players can check for themselves. Messaging is coordinated with your licence obligations and any regulator notifications.
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PR & Reputation
Preparation and rapid response for outages, regulatory action, data incidents and negative press
PR & Reputation
Realistic, time-pressured crisis exercises that test your playbook, spokespeople and approval chains before a real incident does
PR & Reputation
Communication plans for platform outages, settlement errors and payment delays that keep players, partners and regulators informed
PR & Reputation
Communications for regulator fines, licence conditions and enforcement notices that are accurate, accountable and cleared by legal
PR & Reputation
Player, media and regulator communications after a data breach, account takeover wave or cyber attack, aligned with data-protection duties
PR & Reputation
Structured handling of investigative requests and right-of-reply letters from broadcasters and newspapers, with legal coordination