CRM, Retention & VIP
CRM Strategy & Player Segmentation
Segmentation, lifecycle mapping and contact strategy built from your player data and designed for your CRM platform
CRM, Retention & VIP · CRM Strategy & Audits
Contact Strategy &Frequency Governance
Rules for how often, when and through which channel each player hears from you, so campaigns stop competing for attention
When several teams send campaigns, the same player can receive three offers in a day. We set contact caps by segment and channel, priority rules between promotional, service and safer-gambling messages, and quiet hours that respect local expectations. The rules are built into your CRM platform so they apply automatically rather than relying on manual checks.
What you get
- ◆Frequency caps by segment and channel
- ◆Message priority hierarchy
- ◆Quiet hours and time-zone rules
- ◆Platform configuration of global rules
- ◆Fatigue and unsubscribe monitoring
How it works
- 01
Add it to your offer
Combine it with any other services, markets and a budget if you have one in mind.
- 02
Get a custom quote
We reply with scope, timeline and price for your brand, usually within one business day.
- 03
Accept and kick off
Accept with one click, get your invoice and meet the team that runs it.
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