CRM, Retention & VIP
CRM Strategy & Player Segmentation
Segmentation, lifecycle mapping and contact strategy built from your player data and designed for your CRM platform
CRM, Retention & VIP · CRM Strategy & Audits
CRM CompetitorMystery Shopping
Structured tracking of the emails, texts, pushes and offers licensed competitors send after sign-up, market by market
We register with licensed competitors in your markets and log every message they send over the first months: timing, channel, offers, personalisation and safer-gambling content. Findings are compared with your own journeys to show where you are slower, louder or less relevant. Research accounts follow each operator's terms and are closed once the study ends.
What you get
- ◆Competitor set and research accounts
- ◆Message log by brand and channel
- ◆Offer and timing comparison
- ◆Benchmark against your journeys
- ◆Quarterly refresh option
How it works
- 01
Add it to your offer
Combine it with any other services, markets and a budget if you have one in mind.
- 02
Get a custom quote
We reply with scope, timeline and price for your brand, usually within one business day.
- 03
Accept and kick off
Accept with one click, get your invoice and meet the team that runs it.
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