Skip to content

CRM, Retention & VIP · CRM Strategy & Audits

CRM Consent &Data Privacy Audit

A check that every marketing message rests on valid consent, clear preferences and data handling that stands up to scrutiny

We trace how marketing consent is captured at registration, stored, updated and passed to your CRM and messaging tools, then test whether opt-outs take effect everywhere. The review covers GDPR and equivalent data-protection laws, soft opt-in limits and data retention. Gaps are ranked by exposure, with fixes assigned to product, CRM and legal teams.

What you get

  • Consent capture and storage map
  • Opt-out propagation testing
  • Preference centre review
  • Lawful basis and data retention review
  • Remediation plan by team

How it works

  1. 01

    Add it to your offer

    Combine it with any other services, markets and a budget if you have one in mind.

  2. 02

    Get a custom quote

    We reply with scope, timeline and price for your brand, usually within one business day.

  3. 03

    Accept and kick off

    Accept with one click, get your invoice and meet the team that runs it.

More in CRM Strategy & Audits

See all

CRM, Retention & VIP

CRM Strategy & Player Segmentation

Segmentation, lifecycle mapping and contact strategy built from your player data and designed for your CRM platform

ProjectEnterprise
Details

CRM, Retention & VIP

CRM Programme Audit

A full review of your CRM journeys, data, consent handling, offers and results, with a prioritised list of fixes

Quick winProject
Details

CRM, Retention & VIP

Contact Strategy & Frequency Governance

Rules for how often, when and through which channel each player hears from you, so campaigns stop competing for attention

ProjectQuick win
Details

CRM, Retention & VIP

Multi-Brand CRM Strategy

One CRM approach across sister brands, with shared safer-gambling controls and clear rules on cross-brand marketing

EnterpriseMulti-GEO
Details

CRM, Retention & VIP

CRM Blueprint for New Brand Launches

Everything a new casino or sportsbook needs in CRM before the first player registers, from data events to day-one journeys

Project
Details

CRM, Retention & VIP

CRM Competitor Mystery Shopping

Structured tracking of the emails, texts, pushes and offers licensed competitors send after sign-up, market by market

ProjectMulti-GEO
Details