CRM Consent &Suppression Checks

Compliance & Responsible Marketing

CRM Consent Capture Audit

An audit of how marketing consent is captured, recorded and withdrawn across registration, preference centres, email, SMS and push

Compliance & Responsible Marketing

CRM Message Content Compliance Review

A review of email, SMS, push and in-app messages for offer terms, pressure tactics, send timing and safer-gambling content

Compliance & Responsible Marketing

Self-Exclusion Register Suppression Check

Testing that national self-exclusion registers such as GAMSTOP, Spelpaus, ROFUS, CRUKS, OASIS and RGIAJ suppress all marketing

Compliance & Responsible Marketing

UK Marketing Consent by Product Review

A review of UK marketing consent against Gambling Commission expectations that players choose the products and channels they hear about

Compliance & Responsible Marketing

Netherlands Duty-of-Care CRM Review

A review of Dutch CRM and player communications against KSA duty-of-care expectations, risk indicators and CRUKS obligations

Compliance & Responsible Marketing

At-Risk Player Marketing Suppression Rules

Suppression rules that pause promotional marketing for players showing markers of harm, designed with your safer-gambling team

Compliance & Responsible Marketing

Win-Back Campaign Compliance Review

Checks that reactivation campaigns exclude self-excluded, closed and cooling-off accounts and avoid offers that pull players back into harm

Compliance & Responsible Marketing

Germany CRM & Deposit Limit Review

A review of German CRM against the State Treaty's cross-operator deposit limit, OASIS exclusions and rules on encouraging play

Compliance & Responsible Marketing

Lottery Subscription CRM Compliance

Consent, renewal, reminder and cancellation messages for lottery subscriptions and syndicates reviewed for fairness and clarity