Conversion & UX
Cashier Deposit Flow Redesign
A redesign of the deposit cashier around method order, saved details, clear limits and error states, tested on completed deposits

Conversion & UX · Cashier, Deposit & Withdrawal UX
Cashier journeys for Mexican players paying with OXXO cash vouchers or SPEI bank transfers, with clear references and crediting times
OXXO and SPEI deposits do not complete inside your site: players take a reference to a store or into their banking app, so clear instructions and follow-up decide whether the money ever arrives. We design voucher and CLABE screens that are easy to save and share, set honest expectations on crediting times and send reminders before a reference expires. Everything is written in Mexican Spanish and tested on mobile.
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Conversion & UX
A redesign of the deposit cashier around method order, saved details, clear limits and error states, tested on completed deposits
Conversion & UX
Withdrawal flows that set clear expectations on verification, processing times and status, with no friction added to keep funds in play
Conversion & UX
Human-readable decline messages, sensible retries and alternative method suggestions that rescue deposits lost to payment errors
Conversion & UX
Success rates by payment method, provider, device and market, turned into routing and cashier recommendations
Conversion & UX
A Pix-first cashier for Brazilian players with QR and copy-paste codes, expiry timers and payouts to accounts in the player's own name
Conversion & UX
An M-Pesa-first deposit and withdrawal journey built around STK push prompts, paybill fallbacks and clear timeout handling