Social Media & Communities
Always-On Safer-Gambling Social Calendar
Regular safer-gambling posts about deposit limits, time-outs and support services, designed to be seen rather than scrolled past

Social Media & Communities · Safer-Gambling Social
A clear process for moderators and care agents when a comment or DM suggests a player may be at risk of harm
Signs of gambling harm often surface on social first: a desperate comment, a post about chasing losses or a late-night DM. We define the indicators moderators should look for, how to respond with care in public and in private, how to hand cases to your safer-gambling team with account details handled securely and when to hide or retain content. Regular case reviews keep the protocol working.
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Social Media & Communities
Regular safer-gambling posts about deposit limits, time-outs and support services, designed to be seen rather than scrolled past
Social Media & Communities
Processes that keep self-excluded players out of promotional channels, groups and giveaways across your social communities
Social Media & Communities
A social campaign for the UK and Ireland's annual Safer Gambling Week, with content your communities will actually engage with
Social Media & Communities
A check of age and country restrictions on every brand account, community and bot, with fixes applied platform by platform
Social Media & Communities
Independent review of social content, characters, slang and creators for appeal to under-18s, before and after publishing
Social Media & Communities
Practical training for community managers and moderators on spotting harm, responding with care and escalating correctly