Content & Localization
Help Centre & FAQ Content
A structured help centre covering accounts, verification, payments, bonuses and limits, written in plain language
Content & Localization · Help Centre, Onboarding & UX Copy
Support Macros &Live Chat Scripts
Consistent, empathetic canned responses and chat scripts, including how agents respond when a player shows signs of harm
Support agents need fast answers that still sound human. We write macros and chat scripts for common contacts such as withdrawals, bonus disputes and account closures, in your brand voice. Dedicated scripts guide agents through conversations where a player shows signs of gambling harm, with clear escalation routes. Macros are localised by native speakers.
What you get
- ◆Macro library for top contact reasons
- ◆Live chat opening and closing scripts
- ◆Harm-signal conversation scripts
- ◆Escalation route wording
- ◆Localised macro sets
How it works
- 01
Add it to your offer
Combine it with any other services, markets and a budget if you have one in mind.
- 02
Get a custom quote
We reply with scope, timeline and price for your brand, usually within one business day.
- 03
Accept and kick off
Accept with one click, get your invoice and meet the team that runs it.
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