Conversion & UX
Site Speed & Core Web Vitals
Faster lobbies, game pages and cashiers through front-end performance work that supports both SEO and conversion
Conversion & UX · Accessibility, Speed & Trust
Help Centre &Live Chat UX
Contextual help in registration, verification and cashier, with a searchable help centre and a smooth hand-off from bot to human
Players with a question at the verification or deposit step rarely go looking for a help centre, so the answer needs to appear where the question arises. We design contextual help panels, a searchable help centre structured around real support themes and a chat experience that hands off from bot to human agent without making players repeat themselves. Safer-gambling support and helpline details are always one tap away.
What you get
- ◆Contextual help placement map
- ◆Help centre structure and search
- ◆Chatbot to agent hand-off design
- ◆Support content writing guidelines
- ◆Self-service resolution tracking
How it works
- 01
Add it to your offer
Combine it with any other services, markets and a budget if you have one in mind.
- 02
Get a custom quote
We reply with scope, timeline and price for your brand, usually within one business day.
- 03
Accept and kick off
Accept with one click, get your invoice and meet the team that runs it.
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